1. Introduction

OGBAE ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SMTP email delivery service. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

We collect the following types of information:

Account Information

Email address
Name and company name (optional)
Password (encrypted)
Billing information (processed by Stripe)

Service Data

Email metadata (sender, recipient, subject, timestamps)
Domain configurations (SPF, DKIM, DMARC records)
SMTP credentials and API keys
Delivery status and bounce information

Technical Data

IP addresses
Browser type and version
Device information
Usage logs and analytics

3. How We Use Your Information

We use your information for the following purposes:

To provide and maintain our email delivery service
To process transactions and manage your account
To send service-related communications (security alerts, updates)
To monitor and improve service performance
To detect and prevent fraud, abuse, and security threats
To comply with legal obligations
To provide customer support

4. Email Content

Important: We do not read, store, or analyze the content of emails you send through our service. Email content is transmitted directly to recipient mail servers and is not retained by OGBAE. We only store metadata necessary for delivery tracking and service analytics.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

Service Providers: Payment processors (Stripe), infrastructure providers
Legal Requirements: When required by law, court order, or government request
Business Transfers: In connection with a merger, acquisition, or sale of assets
Protection: To protect our rights, safety, or property

6. Data Retention

We retain your data as follows:

Account Data: Retained while your account is active
Email Logs: Retained for 90 days for analytics and troubleshooting
Billing Records: Retained as required by tax and accounting laws
Deleted Accounts: Data is permanently deleted after the 14-day grace period

7. Data Security

We implement industry-standard security measures to protect your data:

TLS encryption for all data in transit
Encrypted storage for sensitive data
Regular security audits and vulnerability assessments
Access controls and authentication mechanisms
Two-factor authentication option for accounts

While we strive to protect your data, no method of transmission over the Internet is 100% secure.

8. Your Rights

You have the following rights regarding your personal data:

Access: Request a copy of your personal data
Correction: Update or correct inaccurate data
Deletion: Request deletion of your data (subject to legal requirements)
Export: Download your data in a portable format
Objection: Object to certain processing activities

To exercise these rights, visit your Account Settings or contact us at privacy@ogbae.com

9. Cookies and Tracking

We use cookies and similar technologies to:

Maintain your session and authentication state
Remember your preferences
Analyze usage patterns to improve the service

We do not use third-party advertising cookies. You can control cookies through your browser settings.

10. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.

11. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice on our website. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

For questions or concerns about this Privacy Policy or our data practices, contact us at: privacy@ogbae.com